(1) 3.1 Mbps is only the theoretical maximum. They say the ‘average speed’ is between 300 and 600 Kbps but my range is usually between 0 and 250 Kbps.
(2) If they give you a promise to call back within 24 hours, what this really means is that they can’t handle the problem and would rather forget about it.
(3) In my situation, I am using this on Mac OS 10.6. The drivers they supply and even the ‘latest’ ones on their website are useless. It took me several ’rounds’ of being referred before getting hold of the software for 10.6. But there is another problem for Mac users. If you choose prepaid (in my case I was advised this by one of their customer service representatives) there is no way to recharge your account or check your balance because there is no ‘soft phone’ as illustrated in their literature. Moreover, you can’t change from prepaid to postpaid either.

The bottom line: expensive device, high monthly charges, likely signal problems, low and variable speeds so not a continuous broadband service, unreliable customer service, false promises, not Mac friendly

iqtedariqbal@gmail.com